FAQ

Every question, answered in one place

If your question is not here, get in touch and we will answer it.

General

Which versions are supported?
The Premiere line covers CS6, CC 2013, CC 2014, CC 2015, CC 2017, CC 2018 and 2019 through 2026 — 14 targets. The After Effects line covers AE 2018 through AE 2026 — 9 targets. 23 in total.
How long does a conversion take?
A typical project finishes in seconds. Time depends on project complexity and the number of media references, not on file size.
Do I need to install a plugin?
No. The result is a standard project file. Open it in the target version directly — nothing else is required.
Can I keep working in a newer version afterwards?
Yes. Older project files open fine in newer releases. What was removed simply does not come back.

What gets lost

Will I lose features that only newer versions have?
Yes — that is what downgrading means. Effects, tools and timeline structures that do not exist in the old version can only be removed.
Can removed content be recovered?
No. Downgrading is one-way and removed content is not stored in the output file. Always keep a backup of the original project.
What if the result will not open?
Try a target version closer to the source. If it still will not open, the project relies on too many features the target does not support — the older the target, the more likely that is.

Files and privacy

Do you collect my project data?
No. After Effects conversions run entirely in your browser — the file never leaves your machine, so we never even have the opportunity to receive it. The Premiere line uses this site’s downgrade engine, and that engine can be self-hosted on your own machine, in which case your project never leaves your network either. Even with the hosted service, your file is not retained after conversion and is never used for anything else.
Will my original file be modified?
No. The engine reads the original and produces a new project file; the original is left untouched. We still recommend keeping your own separate backup.
What if a conversion fails?
A failed conversion leaves no partial file behind. You can retry with the original, or pick a target version closer to the source. If it keeps failing, get in touch.

Billing

Does it cost anything right now?
No. Everything is free during the open beta, no account is required, and every converter is available right away.
Will it cost anything later?
Not during the open beta. If paid options are introduced later they will be announced well in advance, and a usable free tier will always remain.

Rescue the project that will not open

Upload, pick a version, download. Usually under a minute.